Acceptable use

This Acceptable Use Policy ("AUP") applies to everyone who accesses or uses the ShareTheStage Platform. It supplements the Terms of Service — terms used here have the meanings given there. Violation of this AUP is grounds for content removal, account suspension, or termination under Section 13 — Suspension and termination of the Terms.

You may not use the Platform to:

• Harass, threaten, dox, stalk, or sexually solicit anyone — whether they're a performer, venue staff, agent, or anonymous visitor. This includes hate speech, slurs, and content that promotes violence against any individual or group based on race, ethnicity, national origin, religion, gender identity, sexual orientation, age, or disability.
• Impersonate anyone — another user, a public figure, a venue you don't represent, an act you're not in.
• Post sexually explicit content, child sexual abuse material (CSAM), or content that depicts or promotes self-harm. CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement.
• Commit fraud — false bookings, fake reviews, payment scams, identity theft, money laundering, sanctions evasion.
• Spam, scrape, or mass-harvest data — including unauthorized bulk messaging outside of paid outreach features, automated profile-scraping, creating multiple accounts to evade rate limits, or republishing platform data elsewhere.
• Circumvent platform fees or controls — including encouraging counterparties to move communication or payment off-Platform to avoid fees, reviews, or accountability.
• Distribute malware, phishing links, or exploit attempts.
• Reverse engineer, decompile, or disassemble the Platform, except to the limited extent that applicable law expressly permits despite this restriction.
• Interfere with the Platform's operation — denial-of-service attacks, flooding endpoints, exploiting bugs to access data you're not authorized to see.
• Use the Platform for any illegal purpose or to violate any applicable law, including export-control and sanctions laws.

• Show up to your bookings. Repeated no-shows or last-minute cancellations degrade your reliability score and may trigger suspension.
• Treat counterparties professionally. Disagreements happen; threats and harassment are not how we resolve them. Use the in-app reporting flow if you're being mistreated.
• Respect rate limits. They're designed to keep the Platform non-spammy. If a workflow you need is blocked, email support@sharethestage.com rather than trying to evade.
• Update your reliability-affecting status promptly. If a gig is cancelled or rescheduled, mark it in the app — relying on offline communication leaves the platform's record stale and unfair to the counterparty.

Outbound messages may be screened for threats, harassment, and sexually explicit content using automated tools (currently the OpenAI Moderation API). Messages flagged by automated review are either blocked from sending or queued for human review. Profile content, gig posts, and reviews are subject to user-triggered reports and admin moderation.

We may remove content, restrict features, or suspend accounts in response to violations — typically after admin review, immediately for severe cases (threats, CSAM, doxxing).

Use the in-app report flow on any profile, message, gig, or review. For urgent safety concerns (imminent threats, CSAM, fraud in progress), email trust@sharethestage.com with as much detail as you can provide. We respond to safety reports faster than general support.

If your content was removed or your account was actioned and you believe it was a mistake, reply to the notification email or write to trust@sharethestage.com. Appeals are reviewed by a human; we aim to respond within 5 business days.

We'll update this AUP as new abuse patterns emerge. Material changes get an email notice and a banner on the site for 30 days.